Privacy Policy

Welcome to X7 Casino. This Privacy Policy explains how X7 Casino collects, uses, processes, and protects your personal data when you use our website, services, and applications. We safeguard your privacy and handle your personal information responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By accessing or using X7 Casino, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your data.

X7 Casino collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data you provide directly when you register an account, such as your full name, date of birth, email address, postal address, phone number, and nationality. We also collect identification documents (e.g., passport, driving license) for identity verification and anti-money laundering (AML) purposes.
• Financial Information: Details related to your deposits and withdrawals, including payment method information (e.g., credit/debit card numbers, bank account details), transaction history, and payment service provider details. Please note, X7 Casino does not store full credit card numbers, only partial information for verification.
• Technical and Usage Data: Information about your device and how you interact with X7 Casino, such as your IP address, browser type and version, operating system, device identifiers, referral source, pages visited, time spent on pages, and clickstream data.
• Communication Data: Records of your communications with us, including emails, chat transcripts, and any feedback or survey responses you provide.
• Publicly Available Information: In some cases, we may collect information about you from publicly available sources to verify your identity or for fraud prevention purposes.

X7 Casino uses your personal data for several purposes: to operate our services, comply with legal obligations, and enhance your experience:

• Account Management: To create and manage your X7 Casino account, verify your identity, process your transactions, and provide customer support.
• Service Provision: To enable you to participate in games, process bets, and facilitate withdrawals.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent, illegal, or unauthorized activities, maintaining the integrity of X7 Casino and protecting our users. This includes anti-money laundering (AML) and know your customer (KYC) checks.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including those related to licensing, responsible gaming, and tax reporting.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Personalization and Improvement: To personalize your experience on X7 Casino, analyze usage patterns, and improve our website, games, and services.
• Marketing and Promotions: With your consent, to send you promotional offers, newsletters, and information about new games or features that may be of interest to you. You can opt out of marketing communications at any time.

X7 Casino processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account.
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation to which X7 Casino is subject, such as AML regulations, licensing requirements, and responsible gaming mandates.
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by X7 Casino or a third party, provided these interests do not override your fundamental rights and freedoms. These include fraud prevention, network and information security, business optimization, and marketing activities (where consent is not required).
• Consent: Where required by law, we obtain your explicit consent for specific processing activities, such as sending direct marketing communications. You have the right to withdraw your consent at any time.

X7 Casino may share your personal data with third parties in certain circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT and hosting providers, and customer support platforms. These providers are contractually bound to protect your data and only use it for the purposes specified by X7 Casino.
• Regulatory Bodies and Law Enforcement: We may disclose your data if required by law, court order, or governmental request, or to cooperate with regulatory authorities and law enforcement agencies for fraud prevention, anti-money laundering, and other legal compliance purposes.
• Affiliates and Business Partners: We may share data with our affiliated companies or trusted business partners for operational purposes, marketing, or to provide integrated services, always ensuring they adhere to similar data protection standards.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of X7 Casino's assets, your personal data may be transferred to the acquiring entity.

We do not sell your personal data to third parties for their independent marketing purposes.

X7 Casino takes the security of your data seriously. We implement robust technical and organizational measures to protect your personal information from unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: Using SSL (Secure Socket Layer) technology to encrypt data transmission between your browser and our servers.
• Access Controls: Restricting access to your personal data to authorized personnel on a need-to-know basis.
• Firewalls and Intrusion Detection Systems: Protecting our networks from external threats.
• Regular Security Audits: Conducting periodic assessments to identify and address vulnerabilities.
• Employee Training: Our staff are trained on data protection best practices and their obligations regarding data privacy.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. You also play a vital role in protecting your data by keeping your account credentials confidential.

Under data protection laws, you have certain rights regarding your personal data held by X7 Casino:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data. This right is not absolute and may be subject to our legal and regulatory obligations.
• Right to Restriction of Processing: You can request that we limit the way we use your data in specific situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data in certain situations, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

X7 Casino uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small text files stored on your device that help us remember your preferences, understand how you interact with our site, and deliver personalized content.

• Strictly Necessary Cookies: Essential for the operation of X7 Casino, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: Help us understand how visitors use our website, allowing us to improve its functionality and user experience.
• Functionality Cookies: Remember your preferences and choices, such as language settings, to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience of X7 Casino.

X7 Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by various factors, including:

• Your active account status and ongoing relationship with X7 Casino.
• Legal and regulatory obligations, such as anti-money laundering (AML) laws, which typically require us to retain customer data for a minimum of five years after account closure.
• The need to resolve disputes, enforce our terms and conditions, or defend legal claims.

Once the retention period expires, your personal data will be securely deleted or anonymized.

As X7 Casino operates globally, your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA) that may not have the same level of data protection laws. When we transfer your data internationally, we take appropriate safeguards to ensure your data receives an adequate level of protection. These safeguards may include:

• Transferring data to countries deemed to provide an adequate level of protection by the European Commission.
• Implementing Standard Contractual Clauses (SCCs) approved by the European Commission.
• Relying on your explicit consent for specific transfers.

We ensure that any international transfers of your data comply with applicable data protection laws.

X7 Casino services are strictly not intended for individuals under the age of 18 (or the legal age of majority in their jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information from our records. If you believe we may have collected information from a minor, please contact us immediately.

X7 Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email or through your X7 Casino account. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of X7 Casino after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact X7 Casino's Data Protection Officer or our customer support team:

• Email: [email protected]
• Live Chat: Available on our website 24/7

We address your inquiries promptly and transparently.